Last updated: 22 July 2025
Flux Venture ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our equipment rental services.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide directly to us, including:
When you visit our website, we may automatically collect:
We may receive information from:
We use your personal information for the following purposes:
Under the UK GDPR and Data Protection Act 2018, we process your personal data based on the following legal grounds:
Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Processing necessary for our legitimate business interests, such as improving services, preventing fraud, and direct marketing (where not overridden by your interests).
Where you have given specific consent for processing activities such as marketing communications or non-essential cookies.
Processing necessary to comply with legal obligations, such as tax requirements, health and safety regulations, or law enforcement requests.
We may share your personal information in the following circumstances:
We work with trusted third-party service providers who assist us in:
We may share information with:
We may disclose your information when required by law or to:
All third parties we work with are required to maintain appropriate security measures and are contractually obligated to process your data only as instructed by us.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy:
Retention Period: 7 years after last transaction
Reason: Legal and tax obligations, potential claims
Retention Period: Until consent is withdrawn or 3 years of inactivity
Reason: Legitimate marketing interests
Retention Period: 26 months
Reason: Business analysis and improvement
Retention Period: 7 years
Reason: Legal and regulatory compliance
When the retention period expires, we will securely delete or anonymise your personal information unless we are required by law to retain it for longer.
Under UK data protection law, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request that we limit the processing of your information
Request a copy of your data in a structured, machine-readable format
Object to processing based on legitimate interests or for marketing purposes
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within one month.
If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We implement appropriate technical and organisational security measures to protect your personal information:
While we implement strong security measures, please help protect your information by using strong passwords, keeping your login credentials confidential, and reporting any suspicious activity to us immediately.
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our separate Cookie Policy.
Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to these external services.
We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing any personal information.
We primarily process your data within the UK and EEA. However, some of our service providers may transfer your data outside these areas.
When data is transferred internationally, we ensure appropriate safeguards are in place:
If you would like more information about international data transfers, please contact us using the details provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
+44 121 432 0561
Flux Venture
57-58 Smith St
Birmingham B19 3EN
United Kingdom
We aim to respond to all privacy-related enquiries within 30 days